Shipping policy

Last updated: October 2026

Kept Paws ornaments are printed and shipped from the United States.

How long it takes

Photo check and printing: 1–3 business days.
Shipping within the contiguous United States: 3–6 business days.
Typical total: 5–9 business days from the day you order.

Around the holidays carriers slow down. The order-by date for Christmas delivery is shown on the product page; orders placed after it may arrive after December 25.

Rates

Standard shipping: $4.99 per order.
Free shipping on orders of $40 or more, applied automatically at checkout.
Alaska, Hawaii, Puerto Rico and other US territories: any extra cost is shown at checkout.

Tracking

You get a tracking link by email as soon as your order ships. If it hasn't moved for 7 business days, write to keptpaws@gmail.com with your order number and we'll chase the carrier for you.